Shipping policy

Christmas Delivery Cut-off Dates

To make sure your order arrives in time to make it under the tree, please make sure you order before the dates below. The dates are based on metro delivery locations, so please allow additional time for items sent outside metro areas.

United States

Sunday 14 December

Canada

Sunday 7 December

Delivery

We offer free delivery on orders over the specified value for the following regions:

Australia: AU$75
New Zealand: NZ$120
United Kingdom: £35
European Union: €75* 
United States: US$75
Canada: CA$300

*excludes Bulgaria, Bosnia & Herzegovina, Cyprus, Malta and Romania

Delivery times are generally 1-5 business days after fulfillment. Below are current delivery timeframes provided by our carrier partners. Transit may vary, so we cannot guarantee delivery dates.

DESTINATION APPROX. DELIVERY TIME
Australia 3 - 5 days
New Zealand 4 - 8 days 
UK 3 - 5 days
Europe 3 - 5 days
America 1 - 5 days
Rest of the world 10 - 16 days

 

International shipping

Duties, VAT & tax charges

Customs thresholds, duties, and import taxes vary country to country and are not included in our shipping costs. If any charges are incurred, they are the responsibility of the recipient and will need to be paid prior to delivery. For more information about your country's customs policies, please contact your local customs office.

EU customers note: EU orders are shipped from our UK HQ. The applicable VAT amount is charged during checkout. Orders below €150 will be free of customs fees or import tarrifs. If you are delivering to a business address, you may be required to provide the tax information of the business (VAT/EORI numbers) to customs prior to delivery. This may delay delivery.